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All of it, from one place.

From winning customers through running the job to the bookkeeping and growing the business: smalt backs you up across every part of your company.

Reach new customers and make your business easy to find.

We help you present your business properly, reach new customers and keep a steady flow of enquiries coming in.

What we do

  • A professional website, designed for your business
  • Search engine optimisation
  • Local visibility on Google
  • Your Google Business Profile set up and kept sharp
  • Google Ads and local online advertising
  • Marketing campaigns that keep running
  • Advertising and marketing ideas built around you
  • Print and offline advertising
  • Automated review requests
  • Email marketing and newsletters
  • A careers page and applicant portal
  • Connections to lead portals such as MyHammer and CHECK24
  • B2B partnerships and extra project enquiries
  • Your marketing measured and improved
Read more: Marketing & enquiries

Every customer and every conversation in one place.

We help you capture enquiries properly, look after customers well, and stop anything important slipping through.

What we do

  • One place for every customer record (CRM)
  • Digital customer files and contact history
  • New enquiries captured and qualified
  • Leads and prospects kept on top of
  • Email and WhatsApp in one thread
  • Phone handling and call records
  • A shared inbox across every channel
  • A customer portal for capturing job details
  • Automated customer messages
  • AI sorting and handling your messages
  • Every customer contact written down
  • Callbacks and customer appointments coordinated
Read more: Customer records

Quotes out faster, priced so they actually pay.

We help with the technical groundwork, the pricing and writing professional quotes. Our team also handles the questions that come back and chases what is still open.

What we do

  • Quotes written and revised
  • AI-assisted quoting
  • Technical help with planning the job
  • Materials and labour captured
  • Wholesaler and parts data connected
  • Live material and purchase prices
  • Labour time and costs priced up
  • Overheads and margin built in
  • Quote templates of your own
  • Quotes sent and followed up
  • Customer questions about quotes answered
  • Help turning quotes into jobs
Read more: Quotes on the platform

Plan jobs properly and get them finished.

We help you keep sight of every live job, from the order going in to the site being handed over.

What we do

  • Digital job management
  • One file per job
  • Tasks assigned and tracked
  • Job status and progress documented
  • Digital site documentation
  • Photos, notes and documents straight onto the job
  • A digital site diary
  • Documentation by voice
  • Information captured from your phone
  • Calendar and appointments
  • A job history you can follow back
  • Customer and job documents filed
Read more: Jobs & projects

Organise your teams and use the hours you have.

We help you organise your people, plan who goes where, and keep the business properly loaded.

What we do

  • Digital staff records
  • Staff profiles and personnel details
  • Holiday and sickness tracked
  • Tasks and responsibilities shared out
  • Scheduling and shift planning
  • Dispatching larger teams
  • A calendar view of everything booked
  • Routes and site visits optimised
  • Capacity and workload planning
  • A view of staff and job costs
  • How profitable each team and job really is
Read more: Staff & scheduling

Less admin, and a clearer view of your numbers.

We help run the commercial side of your business and take the admin on with you, so less office work piles up and you always know where you stand.

What we do

  • Invoices raised
  • Deposits, interim and final invoices
  • Unpaid invoices kept track of
  • Payments watched as they come in
  • Payment reminders and help with chasers
  • Digital receipt capture
  • AI reading your invoices and documents
  • Receipts matched to the right transaction
  • Bank feeds and a view of every transaction
  • Receipts reconciled against the bank
  • The books prepared for your accountant
  • Expenses and staff costs recorded
  • A finance overview and cash flow planning
  • Margin and profitability analysis
Read more: Invoices & finances

Materials, prices and orders under control.

We connect your materials to your buying, so purchasing and pricing stop being two separate jobs.

What we do

  • A digital parts and materials catalogue
  • Materials and stock levels managed
  • Wholesaler connections
  • IDS Connect integration
  • Access to parts and price data
  • Live purchase prices for your quotes
  • Ordering, done digitally
  • Delivery notes captured and processed
  • Materials booked to the right job
  • A view of material costs and buying
Read more: Materials & buying

We handle the paperwork end of it.

We have our own team for grid registrations and grant applications. We collect what is needed, work through the forms and deal with the grid operators and grant bodies.

What we do

  • Customer and job details captured digitally
  • Registration documents prepared and worked through
  • Grid registrations handled
  • Grant applications handled
  • All correspondence with grid operators
  • All correspondence with grant bodies
  • Open cases followed up
  • Everything documented as it goes
Read more: Grid registration & grants

Take your business further, together.

We are not only there for the day to day. We back you on the big commercial decisions and on where the business goes over the long run.

What we do

  • A proper look at your business
  • Concrete goals worked out
  • Strategic planning and priorities
  • Financial planning and commercial steering
  • Costs, margins and profitability analysed
  • Support on the decisions that matter
  • Regular strategy conversations and reviews
  • One-to-one coaching
  • Concrete actions, worked out and carried through
  • Hands-on support while you grow
Read more: Strategy & growth

Build a trade business of your own.

We walk with you into working for yourself and help you build the business, from the planning through the first jobs and well beyond.

What we do

  • Working out the business model
  • Writing the business plan
  • Financial and capital planning
  • Support with financing
  • Preparing for the bank meeting
  • Support with KfW start-up loans
  • Help with trade registration and insurance
  • Tax and legal specialists brought in on company structure and holdings
  • Your website and online presence set up
  • First marketing and first customers
  • Proven processes and templates for opening day
  • Someone alongside you after you have started
Read more: Starting out & building

Less work by hand. Smarter running.

AI is not a bolt-on at smalt. It is what helps our platform and our team read information, get work done and take the repetitive steps out of the day.

What it can do

  • AI-assisted quoting
  • Emails recognised and filed automatically
  • Help with customer messages
  • Invoices, receipts and delivery notes read for you
  • Site information captured by voice
  • Automated tasks and workflows
  • What the business knows, in one place
  • An AI assistant for questions and jobs around your business
  • Compatible AI systems connected to your information and processes
Read more: AI on the platform

Everything that moves your business on. Together with smalt.

We bring together software, hands-on support and commercial guidance, so you spend less time on admin and more time running a business that works.

Talk to us about the partnership